Marketing

Marketing

TIMELINE

TIMELINE

August 2026

August 2026

CASE STUDY

CASE STUDY

Intact

Intact

CONTEXT

Intact is a home and vehicle insurance company that sends out easy-to-read educational emails to their clients, the goal is to build off of that personable approach.

Intact is a home and vehicle insurance company that sends out easy-to-read educational emails to their clients, the goal is to build off of that personable approach.

PROBLEM

PROBLEM

The task is to get potential clients to care in an oversaturated market while promoting a lasting brand image.

The task is to get potential clients to care in an oversaturated market while promoting a lasting brand image.

SOLUTION

SOLUTION

Gifting a reusable item that is not intending to sell a product, demonstrates a company interested in consumer priorities. Gifting a deck of cards with hand-drawn sketches along with the tagline "With Intact, spend more time on things that matter," appeals to the recent consumer desire to unplug and reconnect while feeling seen by Intact. Additional subtle branding on each card including the home and car easter eggs as well as the Intact logo ("[ ]") that boarders each playing card, acts as a business card for new and pre-existing customers which improves trust and loyalty. Another example of this strategy is a free tote bag after a retail purchase; the consumer feels valued at little cost and it rewards the consumer for purchasing which increases the likelihood that they return. Instead of fighting for ad space, these playing cards blends itself into the lives of consumers and is a subtle reminder of the company's values; that being the client.

Gifting a reusable item that is not intending to sell a product, demonstrates a company interested in consumer priorities. Gifting a deck of cards with hand-drawn sketches along with the tagline "With Intact, spend more time on things that matter," appeals to the recent consumer desire to unplug and reconnect while feeling seen by Intact. Additional subtle branding on each card including the home and car easter eggs as well as the Intact logo ("[ ]") that boarders each playing card, acts as a business card for new and pre-existing customers which improves trust and loyalty. Another example of this strategy is a free tote bag after a retail purchase; the consumer feels valued at little cost and it rewards the consumer for purchasing which increases the likelihood that they return. Instead of fighting for ad space, these playing cards blends itself into the lives of consumers and is a subtle reminder of the company's values; that being the client.

NEXT STEPS

NEXT STEPS

This marketing strategy is only effective if it plays out organically over time. Therefore, gifting these cards cannot be the result of a campaign, but as a "thank you for being a loyal customer" gift, a handout after having a meeting with an agent, a reward for using a new service/product, or for new clients.

This marketing strategy is only effective if it plays out organically over time. Therefore, gifting these cards cannot be the result of a campaign, but as a "thank you for being a loyal customer" gift, a handout after having a meeting with an agent, a reward for using a new service/product, or for new clients.

Let's chat

Let's chat

Let's chat